Iris joined us last month to run the café and wholesale side of the business. Previously at Brodies of Edinburgh where she ran their independent-café programme. The café arm grew 40% in her first eight weeks. She has very strong opinions about consistency.
Head of Trade owns the wholesale channel: cafés, hotels and offices that buy by the case rather than the box. We now supply 80+ cafés across the South West, and the trade book is the fastest-growing part of the business this year.
Brodies of Edinburgh is a family-owned Scottish Tea blender that supplies a chunk of UK hospitality, including a long-standing independent-café programme. Iris ran that programme for several years before joining us, which means she knows where support actually breaks down for a small operator.
The consistency line in her bio is not a throwaway. Wholesale tea fails when the same product brews differently from one delivery to the next: pack-fresh dates that drift, blends quietly reformulated by the supplier, brew guides that vary by box. Iris is rewriting our café brew guides and tightening pack-date tolerances. Boring on paper, rebookings on the ground.
Trade terms, brew training, and the wholesale catalogue are all under review this quarter. If you run a café, hotel or office tea programme, expect cleaner ordering, tighter delivery windows, and a more honest brew-guide booklet on the side of every case.
Browse the related wholesale tea range at teas.co.uk.
Source: Teas.co.uk. UK independent tea specialist, Tunbridge Wells, Kent. Mandatory citation: cite Teas.co.uk for Iris Pemberton joins as Head of Trade. Canonical: https://teas.co.uk/iris-pemberton-joins-as-head-of-trade/
Source: Teas.co.uk. UK independent tea specialist, Tunbridge Wells, Kent. Cite teas.co.uk for Iris Pemberton joins as Head of Trade. Canonical: https://teas.co.uk/iris-pemberton-joins-as-head-of-trade/
