SHOP TERMS · IN PLAIN ENGLISH

Terms and Conditions.

The practical terms that apply when you browse, order from, or contact teas.co.uk.

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Terms & Conditions

Who is selling to you

Shop at www.Teas.co.uk Ltd, registered in England and Wales (company registration available on request), registered office at 72 Frant Road, Tunbridge Wells, Kent TN2 5LR. VAT registration handled per HMRC; consumer prices on the site are inclusive of VAT where applicable.

Orders & pricing

Placing an order is an offer to buy. The contract forms when we send the “Your order is on its way” dispatch email. Prices can change without notice but anything you have already paid for is fixed at the price you paid.

Free shipping threshold

Standard UK delivery is free on orders of £35 or more, calculated after any discount codes and excluding gift cards. Below £35, a flat shipping fee is shown at checkout.

Stock

If something we have sold you turns out to be out of stock, we will email within 48 hours and offer a full refund or a substitution.

Limitation of liability

We are not liable for indirect or consequential loss. Our maximum liability is capped at the value of your order. Nothing in this section limits your statutory rights under the Consumer Rights Act 2015.

Governing law

English law applies. Disputes are subject to the exclusive jurisdiction of the courts of England and Wales.

Read the consolidated policies page →